Not that the data files would be touched by the install, but rather if the installed version is actually newer (it happens) than the one you are re-installing, the reinstalled "older" version might not be able to read the "newer" data files format. version nos, licensing etc, before proceeding. The codecs should also be installed on that PC DVR, but you'd have to look for them - if the files won't play in WMP or VLC that is.ĭale, not that you asked me, but I would offer although that I agree with Marty that your video data files are extremely unlikely to be affected by the re-install, I would verify that the software that you are overlaying is identical to that which is already installed, i.e. avi, sometimes they do use their own proprietary versions of that codec (and you need them to play in WMP). Note: except for very few I've seen, most of these old systems used common, non-proprietary formats to encode if WMP won't won't play them, try the old reliable - VLC. If you can get into the machine somehow (I know you tried Administrator with no password, so I will not mention it), then you should be able to just snag the files right off the storage drive - and if former Chateau guru Daniel is correct - play them directly in WMP. (sidebar: if hoochiemama works, it will be so unbelievable that you won't even be able to tell the story to anyone.) :) :) I like to throw a wildcard in there in case the old integrator was a Seinfeld Fan.
I am picturing the techs face on his phone hearing you ask him to try that.
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